How are you all doing today?
Today we are resuming our discussions after a long busy period and we will begin with improvements, everyone makes them every now and then.
In Social Media it is essential to explore and try new things, almost as progressing through a life cycle! In this context that would mean trying new platforms to reach your audiences!
As a brand, we have done that quite a lot and just today we have started our own Facebook page and have to say, it is exciting!! Feel free to drop by and take a look, you can find us on CCA DGC.
Moving forward, the ever changing world of customer communication requires change and as seen in the last couple of months, this can mean almost anything. For unlucky brands this will come in the shape of complaints!
Has any of you experienced the need to implement change? If so, what was the reason for it?